Leveringspolitik

How long will it take for my order to arrive?

The standard delivery usually take from 5-15 working days.However, the shipping times depend on local courier and other unpredictable factors, which may take 2-4 weeks.

What countries do you ship to?

Global shipping (Free shipping in most areas).
We cannot deliver to the following areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Rhode Island
9. U.S. Virgin Islands
10. Armed Forces Americas
11. Armed Forces Europe
12. Armed Forces Pacific
Thank you for your understanding.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.

Notes:
  • If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
  • If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. ACEFAST will not replace the order or issue a refund.    

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@ACEFAST.com.

Free shipping

Free shipping to most areas

Customer service

Please send us an email at support@acefast.com

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Secure payment

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